Canon Publishing Suite Version 3 FAQs

Q. Can I create HTML pages with Canon Publishing Suite?

A. No. While Canon Publishing Suite allows you to display your document on the Internet, it is not designed for creating web sites or pages.

Q. I receive a message saying "some stories have unplaced text".

A. This occurs as the result of a check performed when you try to print your document. If you have text in your document that cannot be seen, and therefore cannot be printed, this message is to inform you of this. It also identifies the affected "story". Usually this happens when you have changed or added text to a story that flows over many frames and pages, so you do not notice that text has been "dropped out" of the final frame. Sometimes the problem is not actually text that has dropped out, but a blank paragraph.

You can tell if a frame has unplaced text in it by selecting the frame and then looking at the "text link tool". If it looks like "T-->" then you need to make the frame bigger to fit all the text into it.

Q. When printing to my laser printer I receive poor quality output.

A. Set the "Advanced printer options" to "Raster Graphics" (for printers such as the HP LaserJet 4/5). Also, make sure the option to "Print True Type as Graphics" has been enabled from within Control Panel/Fonts. Also, turn "Error Diffusion" off on the "Graphics Tab" and select "Fine" as this can affect the printout of pictures when the "Make white transparent" option is turned on.

Q. Not all my fonts are being displayed in the font list.

A. Canon Publishing Suite now only supports TrueType Fonts (TTF). Any other type of fonts you may have cannot be used in your document (e.g. Adobe fonts).

Q. How do I open my .BAK backup files?

A. To open .BAK files, either double-click on them within Windows Explorer, or manually rename them to a .DTP extension and you can then open them as you would a normal file.

Q. How do I add up a column of numbers in a table?

A. Go to the table, type in the numbers, right-click on the cell below the numbers and select the "Insert Table Sum" option. You can only add numbers – Canon Publishing Suite does not support subtraction, multiplication or division of numbers.

Q. What does the Paper Clip mean?

A. The "Paper Clip" option indicates that you have a document that you have removed from your page, but have kept attached to the file. Canon Publishing Suite allows you to remove a picture or story from your page, but keep it attached to the document for future use, by using the "paper clip" option so that it is saved in the .DTP file. Any documents created in a previous version will automatically have its contents "paper clipped" so that you do not accidentally lose them.

Q. I have problems selecting a frame if it contains a lot of text. The program keeps inserting a text cursor instead.

A. If you hold down shift when you click, only the frame will be selected. Or, if you click just outside of the frame, level with the frame handles, that will also select the frame.

Q. Publisher crashes whenever I try to scan a picture.

A. Due to an error in one of the files (oleaut32.dll) used in Microsoft's operating systems, Canon Publishing Suite cannot install correctly. Microsoft has provided a free patch (Vbrun60.exe) to correct this file. This file is available for download from their web site.

To obtain this patch, go to: http://support.microsoft.com/support/downloads/dp3293.asp. The patch file – VBRUN60.EXE – is listed there. Double clicking on the VBRUN60.EXE file will prompt you to select a download folder. Once the file is downloaded, simply double click on the file once again to execute and install it. Once finished, reboot your computer. The file (oleaut32.dll) is now upgraded and Canon Publishing Suite should now install correctly.

(Note that the explanation for this file – VBRUN60.EXE – does not specifically mention updating the oleaut32.dll file. This is still the correct file to use. Also note that Microsoft may change the link to, or the location of this file at any time. If you have difficulty locating this file, please contact Microsoft.)

Q. I have problems starting the program on Windows 95 or Windows NT 4.

A. Due to an error in one of the files used in Microsoft's operating systems (oleaut32.dll), Canon Publishing Suite cannot operate correctly. Microsoft has provided a free patch (Vbrun60.exe) to correct this file. This file is available for download from their web site.

To obtainthis patch, go to: http://support.microsoft.com/support/downloads/dp3293.asp. The patch file – VBRUN60.EXE – is listed there. Double clicking on the VBRUN60.EXE file will prompt you to select a download folder. Once the file is downloaded, simply double click on the file once again to execute and install it. Once finished,rebootyour computer. The file (oleaut32.dll) is now upgraded and Canon Publishing Suite should now install correctly.

(Note that the explanation for this file – VBRUN60.EXE – does not specifically mention updating the oleaut32.dll file. This is still the correct file to use. Also note that Microsoft may change the link to, or the location of this file at any time. If you have difficulty locating this file, please contact Microsoft.)

Q. I get an error message when trying to run some of the PagePilots.

A. Due to an error in one of the files used in Microsoft's operating systems (oleaut32.dll), Canon Publishing Suite can not operate correctly. Microsoft has provided a free patch (Vbrun60.exe) to correct this file. This file is available for download from their web site.

To obtain this patch, go to: http://support.microsoft.com/support/downloads/dp3293.asp. The patch file – VBRUN60.EXE – is listed there. Double clicking on the VBRUN60.EXE file will prompt you to select a download folder. Once the file is downloaded, simply double click on the file once again to execute and install it. Once finished, reboot your computer. The file (oleaut32.dll) is now upgraded and Canon Publishing Suite should now install correctly.

(Note that the explanation for this file – VBRUN60.EXE – does not specifically mention updating the oleaut32.dll file. This is still the correct file to use. Also note that Microsoft may change the link to, or the location of this file at any time. If you have difficulty locating this file, please contact Microsoft.)